Our Mission

Our mission is to help our community achieve sustainable homeownership by building a successful financial path to their dream homes. We strive to become your trusted advisor for life and guide you throughout your mortgage journey and beyond.

We are dedicated in providing highly personalized service and professional guidance to ensure you successfully pay off your mortgage and remain homeowners. With innovative technology and local experts, we aim to create a great mortgage experience that not only gives you peace of mind but also educates you on the mortgage process.

Meet The Management Team

Janet Bausch

East Providence, RI

NMLS #12490

Doug Richards

Westborough, MA

NMLS #22645

Casey Hamlin

Scarborough, ME

NMLS #374491

Sean Starkey

Dover, NH

NMLS # 46659

Don Murray

West Springfield, MA

NMLS # 201163

Ryan Thomas

Orlando, FL

NMLS # 3799

Rob Mildish

Westborough, MA

NMLS #23297

Jonni Parsons

Bedford, NH

Joanna Ryan

Sturbridge, MA

Paul Thorogood

Rocky Hill, CT

NMLS #3857

Robert Staab

Brunswick, ME

NMLS #509659

Shelly A.

Nashua, NH

NMLS #23321

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100+ Employees

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COMPANY CULTURE

Our company culture begins with our philosophy of Happy Employees = Happy Customers = Success. We focus on creating a culture that fosters trust, care, and community within the workplace. Every team member is driven by the core values of community, excellence, integrity, and service, which defines the way we work.

We strive to create a great experience, not just for our clients but also for our employees. Throughout the year, we engage in various programs and initiatives that emphasize building relationships, financial well-being, and community involvement. We love and value our employees as family members and help them succeed both professionally and personally.

Community Involvement

At Northpoint Mortgage, community involvement is a key part of our company culture. We believe that we have a moral obligation to make a contribution to our community. Our goal is to make an impact in the lives of those who are socially and financially less fortunate.

Northpoint Mortgage gives back to the community through various charities, partnerships, fundraising, volunteering, and more. Many employees actively serve in the community by volunteering and creating fundraisers for the diverse cause. We constantly encourage our team members to support the causes that matter to them by providing necessary resources and often matching their gifts and donation.